Critical Cogs

"Coming together is a beginning. Keeping together is progress. Working together is success."
--Henry Ford

Ray Kondziela – Ray is our Regional Sales Manager for the Chicago area. He brings more than 30 years' experience in the Hospitality and Club Management field. His passion for relationship building and exceptional service are only exceeded by his boundless enthusiasm. We are thrilled Ray is a part of our team!

Jason Buttram – Jason is our Territory Manager for Southwest Missouri. He delivers product and performs preventive maintenance and service work on our customers' equipment, and he does it all with a smile!
Dave Donaldson – Dave is our Territory Supervisor for St. Louis.
“Double D,” as we like to call him, always has a great attitude and much admiration for all of his customers.
Paul Sievers – Paul operates the equipment that packages our coffee and tea. He has been invaluable in our production area as we’ve grown. Paul also brings in the
best tasting lunches!!
Bryan Rickert – Bryan is our assistant Roast Master. A former art teacher, he has always had a passion for coffee! Bryan's favorite line is, “I can’t believe I get paid to drink coffee!”
Kelli Costello – Kelli can do it all -- work in the warehouse, help on the packing line and handle the FedEx shipments. There’s simply nothing she can’t do and there’s never a time when she’s not smiling!
Charley McBride – Charley keeps busy overseeing all of our FedEx shipments, as well as working in our warehouse to receive and ship orders. 
Mary Wuennenberg – Mary is our warehouse manager and also the resident
“den mother” at Dubuque Coffee of her 15+ co-workers. She’s the official mother of three terrific boys.
Kim Baker – Kim is our sales support specialist. She is the friendly voice answering the phone and processes orders, and takes care of any number of other things that keep us humming. She's a cheerful, organized co-worker and grandmother of a little girl!
Ramona McBride – Besides being Charley’s mom, she’s also in charge of Accounts Payable and Accounts Receivable. She is a mother of four and grandmother of four. Her nickname is the “velvet hammer.”
Mike Newell – Mike is our Regional Sales Director for St. Louis. With more than 20 years of industry experience, there isn’t anything that Mike hasn’t done. Did you know Mike’s interests have ranged from sky diving, white water kayaking, snowboarding, mountain biking, rock climbing, competitive archery and fishing? Besides being a great guy, Mike is really a reformed adrenaline junkie!
Mark Shaeffer – Mark is our Regional Sales Director for Southwest Missouri and the Lake of the Ozarks. Mark has more than 25 years of industry experience and regularly puts that knowledge to work either in sales, service repair for customers or just answering a simple question. There just isn’t anything that Mark can’t handle.

Tina Dubuque – Tina works part time in the office assisting Kim. Whether it’s answering the phones, entering an order or handling a service call, Tina is available to wear multiple hats.